Introduction
Their approach outlined seven key regulatory themes and acknowledged the greater vulnerability of financial institutions and economies through digitalised services, greater use of outsourcing, exposure to cyber
threats and customers’ demands for high quality services.
Regulators now place the same importance on operational resilience as on financial resilience.
This represents a fundamental shift that companies are at different stages of addressing. Based on discussions with clients and regulators here are ten
conversations to help guide you through this new landscape.
Regulators want boards to take responsibility to protect all aspects of their most important businesses from disruption. When incidents occur companies should be able to respond and recover to protect consumers and the financial system. That means
identifying people, data, systems and processes and testing for resilience throughout your supply
chain.
