Business Value of Managed Services

Information Technology And Services

Information

As the primary focus of IT moves from increasing IT productivity through virtualization and cloud computing to enhancing business productivity, the biggest challenge that businesses face in executing corporate strategy is focusing the right people and resources on strategic initiatives. A key element in enhancing business productivity is driving down costs, which can help free up the funds needed to make strategic investments. Businesses also need a means to more effectively orchestrate how IT interacts with business processes and critical application environments. The solution lies in using managed services.

From research conducted specifically for this white paper, IDC found that companies gained significant and quantifiable benefits from using managed services. We interviewed eight companies — based in five countries across three continents — that are utilizing IBM Integrated Managed Infrastructure services. These medium-sized and large organizations had different reasons for selecting IBM.