5 WAYS TO TACKLE TURNOVER IN HOME HEALTH CARE

It’s probably no surprise that the top reason home health employees leave is to work different hours. Home health care can be unpredictable, and caregivers often feel a lack of stability and clarity regarding their schedules and responsibilities from week to week. They also often worry about whether they’ll be able to get enough hours […]

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DATA ECONOMY IN DIGITAL ERA

Digital-born companies have challenged large long-established businesses across industries with newer data, AI-powered experiences, products/services. Sustained competitive advantage through customer ownership and seller power has since been significantly challenged and overturned. Customers are taking to newer AI and data- powered products/services in their pursuit of better experiences and exponentially higher value. This has triggered every […]

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5 big trends changing law firm business acceptance

Introduction The business of law is changing, and literally no corner of a large law firm operates exactly like it did several years ago. The process for evaluating and onboarding new clients in law firms is no exception. Five global legal trends are testing the limits of even the best new business acceptance models. We’ll […]

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Why Empathy Matters in Credit Collection

Credit collection is difficult. The pressure of reminding customers of their debt versus being sympathetic to their situation can be stressful for associates. This leads to incredibly high attrition rates, dissatisfaction and an employee culture that encourages aggressive tactics to secure payments. Likewise, customers will repeatedly go into delinquency if inadequate employee interactions do not […]

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Connected intelligence for high performance

Data everywhere The amount of data that finance and operations departments are collecting from a litany of sources across the function continues to grow. And in line with this, the difficulty leaders have in deriving value from their data is similarly increasing. This is a trend that is forecast by many to get worse. Data […]

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Connected intelligence for high performance

Data everywhere The amount of data that finance and operations departments are collecting from a litany of sources across the function continues to grow. And in line with this, the difficulty leaders have in deriving value from their data is similarly increasing. This is a trend that is forecast by many to get worse. Data […]

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Building growth from Human Capital intelligence

Data everywhere The ability to scale and speed-up process, to turn analytics in a predictive insight, and personalise the workplace for employees is dependent upon connected systems, and these are dependent upon robust data. Getting a proper handle on the data that it generates and manages is one of HR’s biggest current challenges. And it’s […]

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Five “Must Haves” for AI-powered Spend Auditing

In the last decade, modern finance teams have implemented spend automation. For your organization, this may have led to investments in enterprise resource planning, source-to-pay, expense management systems, and analytics or BI, as well as projects to consolidate supplier information and contracts, outsourcing or shared services consolidation, and efforts to understand and mitigate supplier risk. […]

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The Most Common Types of Invoice Fraud and How To Avoid Them

The average large company processes hundreds or even thousands of invoices every month. The sheer volume makes it impossible to closely examine each bill that comes through the door. For those intent on deception, there are countless ways to exploit this vulnerability. Duplicate invoices, fake invoices, phishing schemes, vendor impersonation, unapplied discounts, cash skimming, cash […]

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